Privacy Policy

Last updated: August 2026

CSY Roofing (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through csyroofing.com, how we use it, and the choices you have.

Information We Collect

When you submit a form on this site (such as our Contact form or Request Call Back form), we collect the information you provide, which may include your name, phone number, email address, service needed, and any message you send us. We may also collect standard technical information such as your browser type and IP address for security and analytics purposes.

How We Use Your Information

We use the information you provide to respond to your inquiry, schedule estimates or service calls, and provide the roofing services you request. We do not sell your personal information to third parties.

Sharing Your Information

We do not sell or rent your personal information. We share it only with the service providers we use to operate this website and our business (for example, our scheduling, messaging and email delivery providers), strictly so they can perform those services for us, or where required by law. Phone numbers and SMS consent are treated separately and more strictly — see Text Messaging and Phone Numbers below.

Text Messaging and Phone Numbers

Why we collect phone numbers. We collect phone numbers so that we can send transactional messages — such as replies to your inquiry, appointment reminders, scheduling confirmations, quotes and updates about your roofing project — and, where you have separately opted in, promotional messages such as seasonal offers, discounts and other special offers. We only send text messages to people who have expressly opted in.

We do not share phone numbers. Mobile phone numbers and SMS consent will never be shared with third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Message frequency varies. Message and data rates may apply. If you have questions about your text plan or data plan, it is best to contact your wireless provider.

Opting out. You can cancel at any time by replying STOP. Reply HELP for assistance, or contact us at office@csyroofing.com or (765) 561-9757. Full SMS program terms are in our Terms & Conditions.

How We Store and Protect Your Information

Information you submit is stored in the customer management system we use to run our business, and access is limited to CSY Roofing staff who need it to respond to your request. We retain it only as long as needed for the purpose it was collected, or as long as required by law.

Requesting deletion. You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us at office@csyroofing.com or (765) 561-9757 and we will action your request within a reasonable time, subject to any records we are required to keep.

Your Choices

You may contact us at any time to ask what information we have about you, to request corrections, or to request that we delete your information, subject to any recordkeeping we’re required to maintain.

Contact Us

If you have questions about this policy, please contact CSY Roofing at (765) 561-9757.